Service and support

Aikey365 documentation is designed to help developers complete standard integrations independently and provide reproducible diagnostics when problems occur.

Documentation scope

It covers:

• API keys and account security
• Base URLs and protocols
• models and routing
• OpenAI, Anthropic, and Gemini interfaces
• SDK and client integration
• billing and usage review
• common errors and network troubleshooting

Third-party clients

Aikey365 does not control third-party installation flows, UI changes, plugins, operating-system permissions, or client bugs.

We aim to provide guidance for API-side integration, but cannot promise per-version diagnosis for every third-party software and plugin combination.

Useful support information

Provide:

• approximate time
• client or SDK and version
• operating system or runtime
• Base URL without credentials
• endpoint and model ID
• HTTP status
• error text
• steps already attempted

Do not share full API keys, passwords, cookies, payment passwords, or sensitive business data.

Handling

Issues are evaluated using reproducible information, platform logs, and upstream status. Payment processors, network providers, cloud services, and model providers can affect investigation timelines.

Use the support channels currently published on the Aikey365 website or console.